Our work

How is Support Coordination delivered?

Support Coordination can be delivered via a range of modes:

> Face to face home visits

> At an agreed community venue

> At the Support Coordinators place of work

> Telehealth meeting,

> Phone and text messages.

We endeavor to provide the initial meeting face to face where possible.

As Support Coordinators we need to ensure we use our allocated hours wisely as we often do not receive sufficient funding to provide regular home visits.

Support Coordination is a dynamic role which involves care team meetings, regular liaison with service providers, participants, their carers, families, and the

NDIA. Support Coordinators are expected to write reports when requesting a plan variation/reassessment and or change of circumstances as well an 8 week and 9-month Support Coordinator Report.

My Way Support Coordination Services have teamed up with Thomspon Communications and Technology Service to create a customized service to ensure the participants home modifications and assistive technological needs are met. The participant and their support network will have the opportunity to collaborate with the technicians to ensure the devices and home modifications are individualized to suit their needs rather than the participant having to adapt to generic devices and equipment and "make do". Customized devices and equipment will avoid time consuming trials and provide the participant with an individualized device and or home modifications in a timely manner at a fraction of the cost.